Question 1

What are your COVID-19 measures?

Accepted Answer

We have carried out a full Covid-19 risk assessment prior to opening and all customers should be aware of the following:   • We protect our rooms using an anti-microbial fog every week and clean critical surfaces in-between games. We also ensure the rooms have plenty of fresh air circulated through them in-between games.   • All visitors and staff are advised to use hand sanitiser gel on arrival and departure.

Question 2

What is an escape room?

Accepted Answer

It's a uniquely themed room (or two...) filled with a series of brain-boggling puzzles, challenges and games, that you and your team will need to solve to complete a special mission! Escape rooms are a super immersive experience, perfect for families, friends and team-building, where you are the characters playing through a mysterious story.

Question 3

Will I be locked in?

Accepted Answer

No, you will not actually be locked in. The doors that enter and exit the game are always unlocked, so you can leave at any time should you need to.

Question 4

Will my team be sharing the room with other people?

Accepted Answer

No, you and your team will have the game room all to yourselves! We will not mix separate groups together.

Question 5

How long does it last?

Accepted Answer

Plan for an hour and a half in total. The game will take up to an hour to complete, along with some time for briefing/debriefing.

Question 6

Should I go for Normal or Hard difficulty for my game?

Accepted Answer

For most groups, Normal difficulty is the right mix of challenging and fun! We would recommend choosing Hard if you have taken on quite a few escape rooms before. You can always leave a special comment on your booking if you'd like it set easier (or perhaps even harder!)

Question 7

What if I get stuck?

Accepted Answer

There will always be a staff member monitoring your game from outside of the room, and will be ready to give you a hint if you need one.

Question 8

Are there age restrictions?

Accepted Answer

There is no minimum age, but we recommend ages 10 and up as some of our puzzles may be too challenging for younger players. Guests under the age of 18 must have atleast one responsible adult (18+) as part of their team.

Question 9

Do I need to be physically fit?

Accepted Answer

No, our game is designed to challenge your mind, not your fitness!

Question 10

Do I need to bring anything with me?

Accepted Answer

You don't need to bring anything with you. A staff member will go through everything with you beforehand and no outside knowledge or tools are needed to complete the game.

Question 11

Is there parking available?

Accepted Answer

If you are booked in to play 'Smuggler's Ruin', then our venue at the Guildbourne Centre, BN11 1LZ has a multi-storey car park with plenty of spaces, only a 2 minute walk away.  If you are booked in to play 'Time Lock: Mission Berlin', then our venue at 70 Church Walk, BN11 2ND has guest parking on-site.

Question 12

Are there toilet facilities?

Accepted Answer

If you are booked in to play 'Smuggler's Ruin', then our venue at the Guildbourne Centre, BN11 1LZ does NOT currently have toilet facilities on-site. The nearest public toilets are available in the Guildbourne Centre whilst the Centre is open during the day.  If you are booked in to play 'Time Lock: Mission Berlin', then our venue at 70 Church Walk, BN11 2ND does have toilet facilities on-site.

Question 13

Is it wheelchair accessible?

Accepted Answer

Our escape room 'Smuggler's Ruin' is wheelchair accessible, but we would recommend a maximum of one wheelchair per group, due to space and ease of access.  Our escape room 'Time Lock: Mission Berlin' is not specifically designed to be wheelchair accessible, although some parts of the game may fit a small wheelchair.  Please get in touch with us and we will do our best to tailor the games to suit wheelchair users.

Question 14

Is it suitable for someone with Claustrophobia?

Accepted Answer

We are designing our rooms to be as spacious as possible and all of the doors leading in and out of the game are always unlocked. Anyone can step out at any time.

Question 15

Can I play if I'm pregnant?

Accepted Answer

We advise caution whilst playing but we do try to accomodate pregnant players.

Question 16

Is alcohol allowed?

Accepted Answer

We don't allow alcohol to be consumed on our premises, and we can't let anyone take part that is under the influence of alcohol or drugs.

Question 17

I think I've solved the puzzle on your flyer! Am I right?!

Accepted Answer

If the answer you got was 'COIN', then you're a clever clue-cracker, well done!!

FAQs

Looking for an answer?
Find the most commonly asked questions below.
If you still can't find what you're looking for, please don't hesitate to get in touch!

YOUR ADVENTURE AWAITS...

Subscribe to our Mailing List

Mindworks Escape Rooms Ltd.
26 Guildbourne Centre
Worthing, BN11 1LZ

For our Time Lock premises:
70 Church Walk
East Worthing, BN11 2ND

Email
info@mindworks-escaperooms.co.uk

Phone
07366 615658

T's & C's and Privacy Policy

FAQs

Looking for an answer? Find the most commonly asked questions below. If you still can't find what you're looking for, please don't hesitate to get in touch!

YOUR ADVENTURE AWAITS...

Subscribe to our Mailing List

Mindworks Escape Rooms Ltd. 26 Guildbourne Centre Worthing, BN11 1LZ For our Time Lock premises: 70 Church Walk East Worthing, BN11 2ND

Email info@mindworks-escaperooms.co.uk Phone 07366 615658 T's & C's and Privacy Policy

Looking for an answer?
Find the most commonly asked questions below.
If you still can't find what you're looking for, please don't hesitate to get in touch!

Mindworks Escape Rooms Ltd.
26 Guildbourne Centre
Worthing, BN11 1LZ

For our Time Lock premises:
70 Church Walk
East Worthing, BN11 2ND

Email
info@mindworks-escaperooms.co.uk

Phone
07366 615658

T's & C's and Privacy Policy